As home-sharing and vacation rentals become more popular than ever, most owners know the benefits of and take great pride in providing a comfortable home for guests, crafting a great looking listing on sites like Airbnb and HomeAway, and truly caring about their guests’ experience. However, very few owners take the security of their homes seriously. Less than 2% of existing rental homes TurnKey contracted with had installed secure digital locks. Almost all of the rental homes were using an antiquated key-exchange or a static-code lock, leaving guests and owners unsafe and the property unsecured. This edition of Turnkey Technology Spotlight dives into how we leveraged digital locks to provide a higher level of security, more efficient processes, and a better experience for owners, vendors and guests.
TurnKey believes no responsible owner or manager should use a key or static-code based entry system for their home. The reason is simple: In an average year, there are 150 different guests who enter and exit a home and over 60 different housekeeping, maintenance and inspection visits. Sharing keys or static codes with that many people is risky. As vacation rental owners ourselves, we would not feel comfortable staying at a home knowing over 200 people in the last year could have made a copy of the key or have used the same guest code. In one case, we heard of a property manager that used the same key code at every home in one ski town!
Dropping off a key, hiding it under a rock, or using traditional combination lock-boxes don’t work. “Dumb locks” don’t make sense for our owners, vendors or guests.
TurnKey doesn’t cut corners on safety, security or convenience. We pay to install a secure digital lock on every home we manage. This digital lock is safe, reliable and secure; it utilizes technology that requires a new code for every guest, housekeeper or vendor visit. There is no way to share codes or make key copies. Guests and owners can easily access the property and rest assured that we are using the best known solution possible for easy and secure access.
The Benefits to Owners and Guests
These locks work! We have logged over 100,000 entries and exits in 2015 alone, with only a 0.01% failure rate. Using digital locks results in better property management, more secure homes, and happy guests – all at no costs to our owners.